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Posted on 20 Apr 2022
We would like to encourage patients to contact us if they are unable to attend their appointments. We have noted a rise is patients who do not attend appointments (DNA's). On the 19th April we had 12 DNA's which resulted in an average of 2 hours wasted appointment time across the GP's, Urgent Care Practitioners and Nurses.
We appreciate at times things crop up which means you are unable to attend but a quick call will make a difference as we can then offer that appointment to someone else, this reduces waiting times.